Faq

You can pay easily using your debit card or credit card. We accept cards such as MasterCard, Visa and Verve.

DKFurniture emphasizes quality products and customer satisfaction, thus we give our customer over a year warranty on our products, we are always ready to go the extra mile for our customers.

Once you pay for your order, we will send you a confirmation email on the email-address you provided during your order.The email will contain details about your order such as the order number, the items you have paid for, and the current status of the order.

Click the “My Account” link to open your FurnitureColony Account. Click on the “My Orders” link to view information on your recent orders, including their statuses.

Refunds are processed within 3-7 business days depending on your bank.

DKFurniture does not offer refunds on purchased goods. However, if any purchased item is damaged during transit by our delivery staff, we will replace the item for free. Click here for our refund policy.

You can view the terms and condition via this link T’S & C’S What do the different order statuses mean? Processing: Order has been received and is being processed Confirmed: Order has been confirmed Pending Delivery: Order is pending delivery to customer Shipped: The items are enroute to the customer's location Delivered: Ordered items have been delivered to the customer

We ship directly to any location of your choice within Nigeria. Delivery is relatively cheap and fixed for others within Lagos, while orders outside Lagos cost more.

There are no hidden charges whatsoever. All charges are clearly spelt out on the site.

No, you have to make payment via our website before any delivery can be made to you.

Yes you can pay and have it delivered later.

Firstly you are to ascertain the level of damage with our delivery Reps and then proceed to contact us for claims. We assure we will put more smiles on your face.

it safe to buy online?

Yes, our website is secured and also we do not store your bank details on our platform. Your bank or processor handles your transaction.

Yes we do and we also manufacture to order base on request. I am not in Lagos State, can I still place an order? Yes, we ship anywhere in Nigeria. Can I pick up products at your office? YES

N10,000 Flat rate for delivery within Lagos and its environs, while deliveries outside Lagos attract more charges.

Usually within 2-3 Business days. Do you ship Internationally? No, not at the moment.

Yes by reaching us via You can reach us here

You can reach us ANYTIME of your choice, as we available to listen to you always.

Yes, contact us with your preferred specifications

Yes we handle such as well, kindly click here for more information.